Expert washing machine repair in Columbia SC, Charleston SC & Charlotte NC

A broken washing machine means laundry piles up fast. Sterling Home Care Services repairs top-load and front-load washers from every major brand across Columbia, Charleston, and Charlotte, with transparent pricing and a tested, lasting fix.

Whether your washer will not drain, will not spin, leaks, or shakes violently during the spin cycle, we diagnose the real fault — pump, belt, bearing, or control board — so you are not paying for guesswork.

Common washing machine problems we fix

Washer will not drain or spin
Leaking water during the cycle
Loud banging or grinding on spin
Drum not turning or agitating
Will not start or fill with water
Stops mid-cycle
Error codes on the display
Excessive vibration / walking

Why trust Sterling Home Care Services?

Same-Day Appointments

Request service online in under a minute and we work to get a technician to you the same or next day, subject to route availability.

Upfront, Honest Pricing

You see an estimate range and a clear diagnostic fee before any work begins. No hidden charges and no pressure.

All Brands & Models

Our technicians service every major brand and most models, from entry-level units to high-end built-in appliances.

Quality Parts & Workmanship

We use quality replacement parts and fully test the appliance before we leave so the repair lasts.

Brands & models we repair

Samsung LG Whirlpool GE Maytag Kenmore Frigidaire KitchenAid Bosch Sub-Zero Wolf Electrolux

Replacement parts we work with

Our technicians carry common parts and source the right components for your repair, including:

Drain pumps & impellers
Drive belts & motors
Door locks & lid switches
Tub bearings & seals
Water inlet valves
Control boards & timers
Shock absorbers & suspension
Hoses & couplings

Backed by our workmanship guarantee

Every repair is backed by our workmanship guarantee. If the same issue returns, we will make it right. We stand behind our diagnosis, our parts, and our work.

How it works

1

Tell us the problem

Enter your ZIP, pick the appliance, and describe the issue.

2

Get a clear estimate

See an upfront range plus a transparent diagnostic fee.

3

We fix it — fast

A technician diagnoses the real cause and completes a tested repair.

Maintenance tips to avoid future washing machine repairs

  • Run a cleaning cycle monthly to prevent odor
  • Leave the door open between washes to dry the gasket
  • Do not overload the drum
  • Check and clean the drain filter regularly
  • Level the machine to reduce vibration

Frequently asked questions

The most common causes are a clogged drain pump, a blocked hose, or a failed pump motor. These are typically quick, same-day repairs once the cause is confirmed.

It usually means worn shock absorbers, suspension, or bearings, or simply an unlevel machine. It is best to have it checked before further damage occurs.

Yes, we service all configurations and every major brand, including high-efficiency front-load models.

You see an estimate range based on the appliance and problem, plus a clear diagnostic fee, before any work begins.

Ready to fix your washing machine?

Get an upfront estimate in under a minute, or call us now.

Get a Free Estimate → 📞 6573094955